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Are customers satisfied with TurboTax service?
Are customers satisfied with TurboTax service?
How satisfied are customers with the customer service TurboTax provides and what steps is the company taking to improve this aspect of their business?
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Hey buddy. I recently wondered, too: is TurboTax worth it ? TurboTax generally received positive feedback about its customer service, and many customers reported that their requests were handled quickly and efficiently. However, there were some complaints about long wait times and difficulty accessing customer service representatives during peak tax season. To address these issues, TurboTax has increased the number of customer service representatives and extended their hours during busy periods.
